Business
Business Analyst Resume Example
A business analyst resume that quantifies cost saved, processes improved, and decisions enabled — built for IT BA and corporate strategy roles.
Legend Analysis
Mid Level92
ATS Score
90
Recruiter
91
Legend Score
Industry Rating: ★★★★☆
Why this resume works
Quantifies cycle-time, dollars saved, and BRD scope — proving operational impact, not just documentation.
- 38% AHT reduction across 220 agents — operational outcome.
- 320-page BRD adopted by 3 eng teams — execution proof.
- Power BI dashboards adopted by ops leadership — analytics credibility.
ATS keywords detected
SQLPower BIBPMNJIRAAgileBRD
Skills strategy: BA tooling, BI, and process notation grouped — covers IT-BA and corporate-strategy filters.
Executive Profile
Senior business analyst with 6 years bridging operations and technology in financial services and healthcare. Delivered process redesigns saving $4.6M and led BRDs for 3 enterprise platform builds.
Professional Experience
Senior Business Analyst
MeridianHealthJan 2022 – Present
- Redesigned claims-intake workflow in BPMN; rollout cut average handle time 38% across 220 agents.
- Led 19 stakeholder workshops to translate FDA reporting rules into 320-page BRD adopted by 3 eng teams.
- Built Power BI dashboards monitoring 14 KPIs across operations leadership.
Business Analyst
Crestline BankAug 2019 – Dec 2021
- Owned requirements for loan-origination platform replacement ($28M program).
- Cut manual reconciliation effort 64% via SQL-driven exception report.
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One-click copy to clipboardProfessional Summary
Senior business analyst with 6 years bridging operations and technology in financial services and healthcare. Delivered process redesigns saving $4.6M and led BRDs for 3 enterprise platform builds.
Skills Section
SQL · JIRA · Confluence · Power BI · BPMN · Visio · Excel · Agile / Scrum · Lean Six Sigma · Stakeholder Management
Experience Format
Senior Business Analyst — MeridianHealth
Jan 2022 – Present
• Redesigned claims-intake workflow in BPMN; rollout cut average handle time 38% across 220 agents.
• Led 19 stakeholder workshops to translate FDA reporting rules into 320-page BRD adopted by 3 eng teams.
• Built Power BI dashboards monitoring 14 KPIs across operations leadership.
Business Analyst — Crestline Bank
Aug 2019 – Dec 2021
• Owned requirements for loan-origination platform replacement ($28M program).
• Cut manual reconciliation effort 64% via SQL-driven exception report.
Achievement Structure
• Redesigned claims-intake workflow in BPMN; rollout cut average handle time 38% across 220 agents.
• Led 19 stakeholder workshops to translate FDA reporting rules into 320-page BRD adopted by 3 eng teams.
• Built Power BI dashboards monitoring 14 KPIs across operations leadership.
Role Insights — Business Analyst
Live market intelligence for this profession.
Average Salary
$70k – $135k
USD / year
Job Growth
+11% YoY
Year-over-year
Top Hiring Companies
AccentureDeloitteCapital OneOptumAnthem
Most Requested Skills
SQLJIRAPower BIAgileBRD
Top Missing Skills
- SQL
- Power BI
- BPMN
Most Valuable Certification
CBAP
By IIBA
Avg uplift
+8% salary
Interview Insights
Most common questions hiring managers ask for this role.
1
Walk through a BRD you wrote end-to-end.
2
How do you handle conflicting stakeholders?
3
What's the difference between user stories and use cases?
4
Show me how you'd structure a process-improvement project.
Career Roadmap
Typical progression for this role.
Junior BA
Business Analyst
Senior BA
Lead BA / Product Owner
BA Manager
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Personalized coaching using this example as reference.
Top ATS keywords
Requirements GatheringProcess MappingSQLJIRAAgileSix SigmaBRDStakeholder ManagementPower BIUser Stories
Writing tips for this role
- Lead with the business outcome (cost saved, cycle time reduced, error rate cut).
- Show end-to-end ownership: requirements → solution → adoption.
- List BPMN, JIRA, Confluence, and SQL — they're filtered explicitly.