Operations
Operations Manager Resume Example
An operations manager resume that quantifies throughput, cost, and quality — built for distribution, fulfillment, and customer-operations leadership roles.
Legend Analysis
Mid Level93
ATS Score
91
Recruiter
92
Legend Score
Industry Rating: ★★★★☆
Why this resume works
Leads with throughput, cost, and quality — the three operating-room KPIs hiring managers respect.
- +27% UPH on 92-FTE site — throughput.
- $1.8M/yr cost-out — dollar impact.
- 0.84% → 0.21% pick-error — quality.
ATS keywords detected
LeanSix SigmaWMSERPP<ableau
Skills strategy: Operating methodologies + ERP/WMS + analytics — full ops-leader stack.
Executive Profile
Operations manager with 9 years leading distribution and fulfillment teams up to 120 FTE. Saved $4M+ annually through Lean redesigns and vendor consolidation.
Professional Experience
Operations Manager
Pinnacle FulfillmentAug 2021 – Present
- Led 92-FTE distribution center across 3 shifts; raised UPH 27% in 9 months.
- Re-tendered 3 LTL carriers and redesigned slotting — cut cost-per-unit 14% ($1.8M/yr).
- Stood up daily Tier-1 huddle and Tableau KPI board adopted by all 4 regional DCs.
Operations Supervisor
Westline LogisticsMay 2016 – Jul 2021
- Managed inbound dock team of 28; cut receiving cycle time 41%.
- Led Lean kaizen reducing pick-error rate from 0.84% to 0.21%.
Certifications
Lean Six Sigma Green Belt — ASQ2020
Copy any section
One-click copy to clipboardProfessional Summary
Operations manager with 9 years leading distribution and fulfillment teams up to 120 FTE. Saved $4M+ annually through Lean redesigns and vendor consolidation.
Skills Section
Lean / Six Sigma · WMS (Manhattan) · ERP (SAP) · Workforce Planning · P&L · Vendor Management · Tableau · Excel
Experience Format
Operations Manager — Pinnacle Fulfillment
Aug 2021 – Present
• Led 92-FTE distribution center across 3 shifts; raised UPH 27% in 9 months.
• Re-tendered 3 LTL carriers and redesigned slotting — cut cost-per-unit 14% ($1.8M/yr).
• Stood up daily Tier-1 huddle and Tableau KPI board adopted by all 4 regional DCs.
Operations Supervisor — Westline Logistics
May 2016 – Jul 2021
• Managed inbound dock team of 28; cut receiving cycle time 41%.
• Led Lean kaizen reducing pick-error rate from 0.84% to 0.21%.
Achievement Structure
• Led 92-FTE distribution center across 3 shifts; raised UPH 27% in 9 months.
• Re-tendered 3 LTL carriers and redesigned slotting — cut cost-per-unit 14% ($1.8M/yr).
• Stood up daily Tier-1 huddle and Tableau KPI board adopted by all 4 regional DCs.
Role Insights — Operations Manager
Live market intelligence for this profession.
Average Salary
$85k – $165k
USD / year
Job Growth
+8% YoY
Year-over-year
Top Hiring Companies
AmazonFedExTargetWalmartShopify
Most Requested Skills
Lean / Six SigmaWMSERPP<eam Leadership
Top Missing Skills
- S&OP
- Tableau
- Workforce Planning
Most Valuable Certification
Lean Six Sigma Green Belt
By ASQ
Avg uplift
+9% salary
Interview Insights
Most common questions hiring managers ask for this role.
1
Walk me through a process you redesigned.
2
How do you cover 3 shifts as a single manager?
3
Describe a vendor renegotiation you led.
4
What KPIs do you run your operation on?
Career Roadmap
Typical progression for this role.
Supervisor
Operations Manager
Senior Ops Manager
Director of Operations
VP Operations
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Personalized coaching using this example as reference.
Top ATS keywords
OperationsProcess ImprovementLeanSix SigmaKPIsThroughputVendor ManagementWMSTeam LeadershipP&L
Writing tips for this role
- Lead with cost saved, throughput lifted, or quality improved.
- Quantify team size, shift coverage, and footprint (sq ft, units / day).
- Mention Lean / Six Sigma frameworks if you've used them.